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2015
Фантастичний 8,4
базуючись на 12862 відгуках

Останні відгуки клієнтів

Виберіть тип мандрівки
Фантастичний



із 12856 відгуків
  • Умови перебування в готелі/Чистота: 8,9
  • Зручності 8,6
  • Розташування 8,4
  • Комфортність номерів/Стандарт: 8,7
  • Робота персоналу: 8,5
  • Ціна-якість: 8,3
  • Страви/Організація харчування: 7,5

Wei C.
Сінгапур
24 квітня 2015
Worst 5 star hotel ever, staff needs training
Extremely terrible!!! I will never recommend this hotel to any relatives or friends. Staff attitude probably the worst 5 star hotel I ever encountered especially staying in club room category. They never portrayed any bad attitude but simply 'ignored' every customer, no greetings, not even once looked at customers unless you walked up to them to ask something. We were like 'ghosts', invisible. Even housekeepers and any staff never once greeted us when walking pass. Bad signages at the check-in counter (front desk). Staff at lobby just stood and 'looking handsome' but not assisting the long check in queue. We were hoping 'someone' would direct us to club/lounge floor to check in and/or even assist our luggages. Very disappointing! Especially when I read great reviews but turned out to be totally opposite. There are many more 4-5 star hotels we have stayed in for such room rates, provided professional and great attitude staff than this hotel. The hotel is considered convenient only to people going to Shenzhen via MTR.

Andrew S.
Нова Зеландія
23 квітня 2015
Comfortable Stay
Comfortable beds, great service, private and quiet
Wonderful!

Chiao Y.
Тайвань
23 квітня 2015
Good memories with family
cozy, convenient, sweet
excellent!!!

Wing L.
Гонконг
23 квітня 2015
All facilities
I give 4.5 star hotel

Isola P.
Філіппіни
22 квітня 2015
Clean room
Cleanliness, bed, bathroom.
The place smells really nice and clean. Loved the bed and the bathroom.

Daniel B.
Австрія
22 квітня 2015
Would book thist Hotel egain.
location, service, free Wifi

shujia W.
Китай
22 квітня 2015
nice hotel with good location
staff location prices

Hui L.
Сінгапур
21 квітня 2015
Areas for improvements
Good location, clean and good service
Good except the bad experience at the Chinese restaurant , went to the Chinese restaurant at around 5+pm and was told that no reservation were made so need to wait for dinner slot at 8.30pm. That is way too long. The restaurant should have some seats reserved for their own hotel guest.

curtis D.
США
21 квітня 2015
One night stay in Kowloon
Quality of room, central location, quiet nights sleep
Great. All good. Will be back the next time I have business on Kowloon side of HK

Kate U.
Таїланд
21 квітня 2015
Plasant stay
Comfortable beds, easy to comnune location,
We love the stay, the bed is very comfy and cozy, the room was clean, size of the room was very comfortable. Walk to Mongkok MTR was a bit far but was an eazy walk as there was an elavated path without the street chaos. The check-in process took longer than expected, longer-than-average time spent in queue, other than that it was a very pleasant stay