Чудовий 8,6
базуючись на 738 відгуках

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Чудовий



із 738 відгуків
  • Чистота 9,1
  • Зручності 8,3
  • Розташування 8,5
  • Комфортність номерів/Стандарт: 8,7
  • Робота персоналу: 8,8
  • Ціна-якість 8,0
  • Страви/Організація харчування: 8,1
Сортувати за

Sheung з Гонконг
Поїздка вдвох
Номер Гранд
Зупинявся на одну ніч в Липень 2016 р.
Perfect hardware bit management style isn't impressive
We checked in at around 2 knowing official checkin time is 2, however room was not ready yet, but they let us use the facilities So we could at least kill some time and their gym and pool was great! We in the end got upgraded to a grant suite Due to standard rooms were still not ready During the stay, we got disturbed at least twice. One was around 5:30 to 6, a house keeping askee if we need to do "night bedding". The other time was around 11 in the morning and a house keeping knocked out door asking if they could clean the room. To me it's seriously not up to standard. i did not experienced the same with other 5 star hotels, i realised other hotels would do night bedding while we were away for dinner and checking at 11 if they could clean the room was a joke as we going to check out shortly, can't they wait for another 10-20 mins? But still they couldn't turn around rooms quick enough? Staff are super nice please don't get me wrong but I think the problem is with their management
Переглянуто 02 серпня 2016

Florence з Австралія
Група
Суперлюкс Гранд з 2 спальнями
Зупинявся на одну ніч в Липень 2016 р.
Fantastic stay
We stayed in the 2 bedroom suite and had an amazing experience; with beautiful views and great service!
Переглянуто 06 липня 2016

Suet з Гонконг
Поїздка вдвох
Номер Гранд
Зупинявся на одну ніч в Червень 2016 р.
Nice hotel but some areas could be improved. It doesn't give an impression of a 5 stars hotel
I have been looking forward to this MGM stay but i was a bit disappointed about this experience. The room seems to be smaller than I expected. It doesn't give a comfortable feeling as everything seems to be so tight and small, my bed was just next to the window.... I payed for a room that included minibar, to my surprise, the mini bar only got drinks inside, not even a bar of chocolate or a pack of nuts. All the other drawers were empty as well, cannot even see a cup for coffee/tea! We were offered to a 1pm late checked out, but at about 11:15 the next morning, we received a call to 'kick us out', after clarification and follow up, of course we were able to maintain thelate check out. However, at 11:55, the house keeper rang the bell and politely asked when would we be away so that they could clean the room. All mood was ruined and we decided to leave! At check out time, the personal was very cold, not as friendly as the one at check in time. When asked for clarification about the shuttle bus ticket... the reply from the personal was professional but cold again, both in his speech and attitude. The shuttle bus ticket or proof of spending was itself a stingy act... I had never stayed in a Macao hotel (Banuan Tree, JW, Sheraton, Conrad, Venetian, Studio City, 4 Season, etc...) that needs this kind of shuttle bus ticket or proof... Anyways, I must say the MGM hotel is still nice itself, with its decoration and nice restaurants. That's why I still wanted to give it a try among all the new hotels around. But after this experience, I probably won't book another night again, there is many other choices available in the Taipa area.
Переглянуто 02 липня 2016

Chan з Гонконг
Ділова поїздка
Номер Гранд Делюкс з видом на океан
Зупинявся на одну ніч в Червень 2016 р.
Nice and clean
It is pitty they closed the lion bar
Переглянуто 30 червня 2016

lisa з США
Сім"я з малими дітьми
Великий люкс з 1 спальнею
Зупинявся на 3 ночей в Червень 2016 р.
World Class
Restaurants were world class. Service was excellent even though we had to tell a manager to clean our room properly. The maids did a half effort job. Otherwise, everything was just perfect.
Переглянуто 26 червня 2016

bin з Китай
Індивідуальний мандрівник
Номер Гранд
Зупинявся на 2 ночей в Червень 2016 р.
solo travelers
solo travelers
Переглянуто 25 червня 2016

jung з Південна Корея
Ділова поїздка
Гранд люкс з 1 спальнею
Зупинявся на 2 ночей в Червень 2016 р.
Not Bad
It was a good time to do my job at Macao. The overall condition was a good, however, staffs was too slow to handle things
Переглянуто 24 червня 2016

CLARE з Великобританія
Поїздка вдвох
Номер Гранд
Зупинявся на 3 ночей в Травень 2016 р.
Amazing place!
Wonderful hotel withfriendly & helpful staff. Extremely clean, good value for money and the pool is amazing!
Переглянуто 02 червня 2016

Wing з Гонконг
Поїздка вдвох
Номер Гранд Делюкс з видом на океан
Зупинявся на одну ніч в Травень 2016 р.
Friendly staff
Friendly, helpful, excellent service, definitely will go back.
Переглянуто 29 травня 2016

JESSICA з Сінгапур
Індивідуальний мандрівник
Номер Гранд Делюкс з видом на океан
Зупинявся на 3 ночей в Травень 2016 р.
Excellent service and clean hotel
Staff were very friendly and helpful (especially those at the concierge and reception desk). They were able to communicate in fluent English and the hotel is conveniently located. Would definitely recommend the hotel.
Переглянуто 25 травня 2016


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