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Фантастичний 8,5
базуючись на 588 відгуках

Останні відгуки клієнтів

Виберіть тип мандрівки

із 588 відгуків
  • Умови перебування в готелі/Чистота: 8,6
  • Зручності 6,6
  • Розташування 9,0
  • Комфортність номерів/Стандарт: 8,7
  • Робота персоналу: 8,7
  • Ціна-якість: 8,5
  • Страви/Організація харчування: 7,5
Сортувати за

Emmanuel S.
19 серпня 2016
Great stay, mainly due to the GREAT STAFF
This is my second time staying in Gondola, the last time was a year ago. I had an issue with the AC however the staff moved me to another room the following day and kept checking to make sure everything was ok. The service at the Gondola is BEST SERVICE you will ever get at any hotel starting from the bell boys, the receptionist and managers. There was one especially VERY HELPFUL, PROFESSIONAL AND POLITE GIRL at the reception named TRANG in a red Ao Zai. She really went above and beyond to any issues I had.... so I thank her. Will definitely continue staying here the next time I'm back in Hanoi. Highly recommend Gondola.

Minh D.
16 серпня 2016
It's great place for my trip.

14 серпня 2016
o k
o k

14 серпня 2016
o k
o k

Young M.
Південна Корея
08 серпня 2016

edward H.
28 липня 2016
Hanoi next
The hotel staff and facilities are excellent. I had small issue which was my fault by a booking error and the staff resolved to my satisfaction. Hanoi was ac difficult city to find my bearings but this hotel was easy to find cuz just nearby the lake and center

Kittidet T.
21 липня 2016
staff friendly and helpfull, good location,
next time i will comeback again

Julian J.
08 липня 2016
Clean and good location
In a quiet back street close to the lake.

Tommy J.
15 червня 2016
Okay hotel - friendly staff
The room we stayed in was very small, and the aircondition didn't work that well. The bathroom wasn't that big, but overall it was an okay room. We ordered a room with a view, but the window was so small and irrelevant, that I would not recommend this. Staff was very very friendly and helped us with booking taxi and rang the new hotel in Ninh Binh to get directions for us!

Julian J.
13 червня 2016
Good location, clean
Good location in a quiet street close to the lake. Fairly new and well maintained. Helpful staff.