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Останні відгуки клієнтів

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Усі відгуки (188)

Ділова поїздка (6)

Поїздка вдвох (93)

Індивідуальний мандрівник (51)

Сім"я з малими дітьми (5)

Сім"я зі старшими дітьми (10)

Група (23)

Фантастичний
8,7
із 188 відгуків
Умови перебування в готелі/Чистота:
8,7
Зручності
7,5
Розташування
9,3
Комфортність номерів/Стандарт:
8,8
Робота персоналу:
8,9
Ціна-якість:
9,0
Страви/Організація харчування:
7,7

7,3 Janne T.
Malaysia
19 лютого 2014
Great
Good services, centrally located
It is a centrally located, good services, good condition, cleanliness hotel

10 Stanley T.
Malaysia
20 лютого 2014
A Fabulous Hotel
Centrally located, Friendly, Attentive & Honest Staffs, Clean & Comfortable Rooms with Wifi
I have been a traveller (business & leisure) myself and the service I got from this hotel exceeded my expectations. Staffs are honest, friendly and accommodative always. I felt welcomed from the moment I arrived at the hotel and until the day I depart. Staff speaks good English. Room was kept clean daily. Bed was comfortable. Menu selection for breakfast was good. Wifi at the lobby and room are good. This hotel's location is plus - near to the Hoan Kiem Lake, the central of the Old Quarters, and close to the Weekend Night Market. This hotel also provides family rooms, lake view rooms, etc. This hotel does provide tour arrangements and I wasn't aware. Despite that I didn't take any tours from them (booked them online), they remained friendly and helpful at all times. This is definitely a plus point from me. This is also a learning for me - buying tours online doesn't necessarily mean that they are good and there are many agencies out there. What you read online and what you get can be very different. On the other hand, the hotel has a reputation to keep, and they know best what tour is good and who are the better tour operators. Just get the tours from the hotel whether you are looking for a budget or luxury tour. Honesty is key. On one occasion, I overslept and was rushing out of the room to catch a tour. I accidentally left my ring in the room and only realised it after leaving for the tour. I called the hotel and they were honest to have kept my ring in their safekeeping until I returned. Not many hotels I have stayed have exhibited such level of honesty. This is indeed another plus point from me. Lastly, I would like to say thank you to Thuy, Vincent, and Trung for making my stay a memorable one. They have been very accommodative during my stay. I would certainly stay here again in the near future.

8 Dan M.
Australia
24 лютого 2014
Hotel staff very helpful
Location, price and staff
This hotel is located ideally in Hanoi, just off the old centre lake district, close to all ammenities.

8,7 Ma J.
China
27 травня 2014
Good experience
Location Clean and Good breadfast
The location is very good, easy to find and next to Hoàn Kiem Lake, the stuffs are very friendly,the room is clean and tidy and the breadfast is great! Recommend.

9,7 Mark B.
Ireland
17 січня 2014
excellent hotel, great value - lovely staff
staff, spotless room, lovely area

9 Masud M.
Singapore
18 січня 2014
Convenient stay
Big rooms, warm and attentive staff
I arrived from sapa at 5am and they were closed but a quick call later, they opened the doors allowed me to rest and shower, i was also allowed to have breakfast before i depart to halong bay. The hotel is near hoan kiem lake: literally turn around and cross a road..and theres the lake. Plenty of shops and eats around the corner. My room has a radiator, a fan and airconditioning! But i used the radiator as it was 18 degrees in hanoi! Balcony is lovely to waste time and people watch! The hotel can also arrange a taxi to the airport. Rates are abt 12-15usd and they arrive promptly too!

7,3 Greg B.
Australia
14 січня 2014
Budget hotel, friendly staff, good location,
Friendly staff, location, breakfast choices
It is budget hotel but good value for money, have stayed here a few times, staff always friendly, good location and nice local feel

7,7 LAI T.
Malaysia
18 грудня 2013
nice
Centrally located
nice clean affordable friendly staff and high speed internet

8,7 Chee C.
United States of America
16 листопада 2013
Excellent location, superb service and great value
Location, service, price.
I had a wonderful stay. The staff were super helpful and attentive. The bed was very comfortable. The rooms are small and do not have much of a view or any windows for Superior rooms -- this expected of city hotels within Old Quarter. It is located on a quiet side street, within 5 minutes from Hoan Kiem Lake and many good restaurants.

9,3 Allan W.
United Kingdom
10 лютого 2014
Ideal Location near the Central Lake
Comfortable, Great Location, Great Service
The best of three hotels we stayed in Hanoi, near the lake, wifi, very comfortable and great service. Hotel staff arranged a cheap taxi to the airport the following morning and even put together a free packed lunch the following morning as we were too early for breakfast.